Iberostar Waves Quetzal – A Favorite for Families in Playa del Carmen
About the Hotel
Rooms with Views
Iberostar Waves Quetzal offers double rooms and suites, some with views of the garden, pool, or sea. Each room includes a king-size bed or two double beds, a private balcony, a flat-screen TV, air conditioning, and a minibar. The suites add a seating area with two sofas.
Dining Options
The hotel features six restaurants, including La Góndola for wood-fired pizzas, Bonsai for Japanese teppanyaki, and Uxmal for Mexican cuisine. The international buffet, Orza, serves breakfast, lunch, and dinner with live cooking stations. A beachside snack bar offers burgers and quick bites. Bars include a poolside spot with underwater stools and a beach bar serving cocktails.
Leisure & Entertainment
Guests can swim in four outdoor pools, access the beach directly, or try kayaking, snorkeling, and windsurfing. The Star Camp program keeps kids aged 4-17 busy with outdoor games and eco-workshops. Adults can book massages in the jungle spa or use the hydrotherapy circuit with sauna and steam rooms. Nightly entertainment includes live music and comedy shows.
Location & Access
The hotel sits on Playa del Carmen's beachfront, facing Cozumel Island. It's a 5-minute drive from Playa del Carmen's center, 3.5 km from Xcaret Park, and 5 km from Playa del Carmen Airport. A golf course and Playacar shopping mall are within 1 km.
Services & Sustainability
The hotel provides babysitting, a fitness room with group classes, and a PADI-certified dive center. Iberostar's Wave of Change initiative ensures no single-use plastics, responsible seafood sourcing, and protection of local wildlife, including resident monkeys and flamingos. Free Wi-Fi and daily restocked minibars are included.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Locker room
- Smoke detectors
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
- Wind surfing
- Diving
- Snorkelling
- Tennis court
Services
- Housekeeping
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's play area
- Kids club
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Entertainment
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock